Nationwide imaging equipment support

Request Service

Give our service team the system details, current symptoms, and site information we need to begin planning the right response.

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Service intake

Tell us what is happening

Fields marked * are required. Accurate system and operational details help us route your request faster.

01Company & location

Company Name

Date of Service Request

Country

Location of equipment needed to be repaired

Address Line 2

City

State / Province / Region

Postal / Zip Code

02Equipment & urgency

UrgencySelect the timing that most accurately reflects the current need.

Hard downThe system is unusable or scanning has stopped.ASAPService is needed as quickly as possible.SoonThe issue should be scheduled in the near term.AnytimeThe work can be completed when convenient.

Manufacture

Modality

System / model

Requested timing or known schedule

03Contact info

First name

Last name

Contact number

Purchase order number if applicable

04Issue that needs to be resolved

Short issue titleA brief, understandable summary for our dispatch team.

Please give a description of the issues so we can make an assessment.

Upload pictures of damage or error logs if applicableUp to 5 JPG, PNG, WEBP, HEIC, PDF, or text files. Maximum 8 MB each.

Drop files hereor

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